Frequently Asked Questions
What are the airport’s hours of operation?
Eppley Airfield is open 24 hours per day, 365 days a year. For ticket counter hours, visit the Airline Information page.
What time do the security checkpoints open?
The Transportation Security Administration (TSA) typically opens each checkpoint at 4:00 AM. Those checkpoints remain open until the last departure in the concourse.
What time do I need to show up at the airport?
The airlines recommend passengers arrive at the airport no later than 2 hours prior to departure to give yourself time for parking, walking, airline check-in and the TSA security checkpoint process. Peak departure times, such as the period between 5:00 AM and 7:00 AM, have heavier traffic volumes and travelers should arrive at the airport well in advance of their scheduled departure times.
How do I make an airline reservation?
Airline reservations can be made online through the airline’s website or by calling the airline’s reservation hotline. Find airline website and phone numbers on Airline Information page.
How do I know if my flight is running on time?
Flight status can be found on the arrivals & departures page, or by using your airline’s website.
Flight information monitors are located throughout the terminal.
Should I contact my airline or the airport?
At Eppley Airfield, each airline has their own staff. Each airline is responsible for the handling of their passengers and aircraft. This includes passenger check-in, ticketing, rebooking, baggage handling, aircraft loading and unloading, fueling and deicing operations. If you have questions related to the above, please contact your airline. Find airline website and phone numbers on the Airline Information page.
The Airport operates and maintains the runways, taxiways, terminal building and associated roadways. If you have questions related to the above, please contact us at [email protected] or call 402-661-8000.
Where should I park and how much does parking cost?
ParkOMA is the Official Parking at Eppley Airfield. For details on location, availability, and rates, please check the ParkOMA section. All other parking questions, including help finding your parked car, should be directed to the ParkOMA office at 402-346-2466.
What are the requirements for travel identification and permissible items at the checkpoint?
For details on I.D. requirements and prohibited items, please consult the Transportation Security Administration’s website.
What if I lost something at the airport?
If your item was left on your aircraft, please contact your airline.
If your item was left at the security checkpoint, please complete this TSA form.
If your item was left anywhere else in the terminal, please contact Airport Police at 402-661-8080.
